Maher & O’Keefe Pty Ltd
(trading Engadine Gumnut Childcare Centre) owns and runs Engadine Gumnut
Childcare Centre
The
Privacy Act 1998 (Cth) (“Privacy Act”),
Australian Privacy Principles and any relevant registered privacy codes govern
the way we must manage your personal information. This policy
demonstrates how DMW collects, uses and discloses the personal information it
collects during your relationship with it.
Collection
of Personal Information
Purpose
of Collection of Personal Information
Engadine Gumnut Childcare centre collects and holds
personal information about you or your child that is reasonably necessary for
our activities and the services it provides. The purpose for which personal
information is collected will usually be obvious at the time it is collected.
Method of
Collection
Personal information will generally be collected
from you directly through the use of our standard forms, over the internet via
our website, via email or written communication with you, or through a
telephone conversation with you. Photos and videos of children and children’s
work samples are collected at Engadine Gumnut Childcare Centre. Name, address
and phone numbers of children’s additional emergency contact people are
collected from children’s parents or guardians.
There may be on occasion be instances where
personal information about you will be collected indirectly because it is
unreasonable or impractical to collect the personal information from you
directly. We will usually notify you about these instances in advance, or
where that is not possible, as soon as reasonably practicable after the
information has been collected.
Kinds of
Information Collected
Engadine Gumnut Childcare Centre may collect and
keep the following types of personal information which include your name,
gender, address, phone numbers, facsimile number, email address, date of birth,
bank account details, credit card number, tax file number, Centrelink Customer
Reference Number, date of birth, parenting arrangements and/or other information
relevant to providing you with services .
Additional specific information Engadine Gumnut
Childcare Centre collects and holds about children may include their: name, any former name, gender, address, Centrelink
Customer Reference Number, immunisation status, date and place of birth, birth
certificate, Medicare number, parenting arrangements, dietary requirements,
languages spoken, doctor’s details, medical conditions , additional needs,
photographs and videos of children, samples of children’s work and general
information about your child and your family that assists us in providing
individualised early learning and care to children.
Use of
Personal Information
Engadine Gumnut Childcare Centre is careful of its
obligations when dealing with your personal information. Engadine Gumnut
Childcare Centre will collect, hold, and use that personal information for
purposes associated with: providing early childhood education and care
services; advocating for the well-being, protection and development of
children; documenting children’s learning; managing children’s current or
prospective enrolment; providing you with information about our organisation,
services and activities via letters, email, SMS and other centre or
organisation communication channels; and requesting information from you about
our organisation and services via surveys
Failure
to Provide Information
If you do not wish for your personal information to
be collected you should discuss this with Engadine Gumnut Childcare Centre
Management. Management will act strictly in accordance with this policy and
will be happy to discuss the reasons for seeking to collect your personal
information. They will also discuss with you any consequences of not providing
your personal information, or providing incomplete or inaccurate personal
information, which may include an effect on what services Engadine Gumnut
Childcare Centre can provide to you.
Sensitive
Information
In some circumstances Engadine Gumnut Childcare
Centre may seek to collect personal information that is sensitive. This may
include information such as your child’s racial or ethnic origin or any
cultural or religious requirements. We are also required by the Education
and Care National Regulations to collect and hold details of your child’s medical
conditions, immunisation history and additional needs. We collect this
information as it is reasonably necessary for ensuring the well-being,
protection and development of children in our care.
For
example staff may wish to develop an educational program that includes
reference to a child’s country of origin.
Engadine Gumnut Childcare Centre will only collect
your sensitive information with your consent and will ensure that it is stored
securely. If you do not wish for your sensitive information to be collected by Engadine
Gumnut Childcare Centre, you should discuss this with Engadine Gumnut management.
Disclosure
Engadine Gumnut Childcare Centre will only disclose
your personal information for the purpose it was collected or a reasonably
expected or related secondary purpose.
We may disclose personal information about you or
your child to:
o
third party service providers, who assist us in
operating our business (including credit reporting bodies, collection agencies,
legal advisors and technology service providers). We will take reasonable steps
to ensure these service providers do not breach the Australian Privacy
Principles.
o
child protection agencies or family support agencies
when we reasonably believe that a child is at risk of significant harm, as
required by Engadine Gumnut Childcare Centre Child Protection Procedure.
Engadine Gumnut Childcare Centre will not otherwise
disclose personal information to a third party for any other purpose without
your consent unless it is authorised or required by law.
Internet
If you access our website, we may collect
additional personal information about you in the form of your IP address or
domain name. Our website may contain links to other websites. We are not
responsible for the privacy practices of linked websites and any linked
websites are not subject to our privacy policies and procedures.
Information
Storage and Security
Personal information collected by Engadine Gumnut
Childcare Centre will be stored securely in paper form or electronically at a 17
Boronia Ave, Engadine.
Engadine Gumnut Childcare Centre may change this
Privacy Statement at any time without prior notice. When we do so, we will
notify you of the changes by posting an updated version of the policy on our
website.
Privacy
Act 1998 (Cth)
This notice is provided for your information and is
not intended to limit or exclude your rights under the Privacy Act 1998 (Cth).
Complaints
and Feedback
If you
wish to make a complaint about a breach of the Privacy Act, Australian Privacy
Principles or a privacy code that applies to us, please contact us as set out
below and we will take reasonable steps to investigate the complaint and
respond to you. If you are not happy with our response, you may complain
directly to the Australian Information Commissioner.
If you have any queries or concerns about our privacy policy or the way we
handle your personal information, please contact our Privacy Officer.
More
information
For more information about privacy in general, you
can visit the Australian Information Commissioner’s website at www.oaic.gov.au